Why are the Microsoft 365 Apps not updating immediately?

Why are the Microsoft 365 Apps not updating immediately?

Microsoft 365 Apps (Office) are updated differently from most other applications. They are not installed or patched as traditional packages. Instead, updates are handled by Microsoft’s built-in Office Click-to-Run service.

When an update is triggered, we instruct Click-to-Run to check with Microsoft for available updates and apply them if they exist. In most cases, Click-to-Run will download and prepare the updates promptly. However, the final application of those updates is fully controlled by Microsoft.

Because Office applications - most notably Outlook - are often running continuously, updates cannot always be applied completely while the system is in use. This can leave a device in a temporary or partially updated state until the system is restarted. A reboot resolves this in most cases, though not all.

For this reason, we strongly recommend that customers implement a reboot policy to reboot Windows devices a few days after each monthly Patch Tuesday. This ensures that pending updates for Windows, Microsoft 365 Apps, and third-party software can be fully applied.